2026 Conference Programme
New for 2026, the conference programme has been restructured into three core themes and will implement deep-dive and thought-leading discussions. Check back for additional sessions!
Browse sessions below and use the filters to see a specific stream.
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10:00
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Theatre A30 minsSMB buying behaviour is shifting as technology becomes more interconnected and increasingly consumed through subscription models. More than half of SMB technology spend is already subscription-based a ...
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10:35
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Theatre A40 mins
- BUSINESS LEADERSHIP & CHANNEL GROWTH
Organic growth has become increasingly difficult as margins compress across cloud, connectivity and UCaaS. Customers now expect solutions that deliver measurable outcomes, not just technology componen ...Moderator -
Theatre B40 mins
- TELECOMS & MOBILE
The PSTN switch-off is entering its most critical phase, with millions of legacy devices still dependent on analogue connectivity. This panel examines what partners must prioritise in the final 12 mon ...
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11:20
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Theatre A35 mins
- BUSINESS LEADERSHIP & CHANNEL GROWTH
Many partners know AI is important but are unsure how to monetise it sustainably. This session provides concrete AI service offerings at defined price points — including workflow automation bundles, d ... -
Theatre B35 mins
- IT & INFRASTRUCTURE
Major vendors are redesigning partner programmes, raising eligibility thresholds and embedding AI requirements — leaving many partners concerned about long-term positioning. Yet these changes also cre ...
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12:00
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Theatre A30 mins
- IT & INFRASTRUCTURE
This session will include sharing practical learnings from bringing model and infrastructure agnostic Voice AI technology to market, and exploring how MSPs can protect margin and build new recurring A ... -
Theatre B30 mins
- BUSINESS LEADERSHIP & CHANNEL GROWTH
Not every partner needs to become an MSSP — but every partner does need a clear evolution path. This session introduces four viable operating models for 2026: the Mature MSP, the Security-Enhanced MSP ...
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12:35
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Theatre A30 mins
- TELECOMS & MOBILE
AI is transforming how networks are managed and how customer experience is delivered. This session explores predictive maintenance, traffic optimisation, automated provisioning and intelligent QoS. We ... -
Theatre B30 mins
- TELECOMS & MOBILE
UC and contact centre platforms continue to evolve into intelligent customer experience hubs. This session introduces two high-impact CX offerings partners can take to market: analytics-led customer e ...
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13:10
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Theatre A30 mins
- BUSINESS LEADERSHIP & CHANNEL GROWTH
Women remain underrepresented in leadership roles across the telecoms and MSP ecosystem. This panel highlights what organisations are doing successfully to attract, retain and elevate female talent. L ...Moderator -
Theatre B30 mins
- TELECOMS & MOBILE
Modern organisations expect resilient connectivity that supports hybrid work, cloud applications and distributed teams. This panel explains how partners can design blended connectivity solutions using ...
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13:45
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Theatre A35 mins
- IT & INFRASTRUCTURE
AI-enhanced phishing, impersonation and reconnaissance are evolving faster than many customers can respond. This panel explores the latest attack patterns and the growing impact of human error on brea ... -
Theatre B35 mins
- BUSINESS LEADERSHIP & CHANNEL GROWTH
Verticalisation remains one of the most effective ways to improve margins and customer loyalty — but only when executed with genuine market insight. This session identifies the highest-value verticals ...
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14:25
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Theatre A30 mins
- TELECOMS & MOBILE
AI-generated fraud, voice spoofing and SIM-based attacks continue to rise, making customer protection a critical responsibility for the channel. This session provides a clear overview of the latest fr ... -
Theatre B30 mins
- IT & INFRASTRUCTURE
As SMEs adopt AI copilots, automation and analytics, MSPs must provide infrastructure that is secure, scalable and cost-efficient. This session explores compute requirements, storage optimisation, gov ...Speakers
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15:00
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Theatre A30 mins
- BUSINESS LEADERSHIP & CHANNEL GROWTH
Everyone claims to sell “advisory.” But what does that actually look like to the customer? Soul Technology, independent consultants working across the Channel, will interview Greg Finley, from the Roy ... -
Theatre B30 mins
- TELECOMS & MOBILE
Private 5G adoption is growing across manufacturing, logistics, healthcare and utilities. This session explains where private 5G genuinely outperforms Wi-Fi, how spectrum availability is evolving and ...
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15:35
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Theatre A30 mins
- TELECOMS & MOBILE
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Theatre B30 mins
- BUSINESS LEADERSHIP & CHANNEL GROWTH
The channel faces significant talent shortages in cybersecurity, cloud engineering, automation, AI and data analytics. This session outlines practical strategies for building a modern workforce, inclu ...
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16:10
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Theatre A20 mins
- IT & INFRASTRUCTURE
Telecom providers & MSPs already hold vast volumes of customer interaction data, yet much of its strategic value remains untapped. In the age of AI agents, this data becomes a powerful foundation for ...
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16:35
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Theatre A25 minsThis final session will indentify the most urgent priorities for the channel in the next 12 months. We present the top revenue opportunities across AI, connectivity, security and cloud, along with a h ...
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