Omni-Channel Help For An Omni-Channel World
Eckoh offers a full suite of Live Help and Customer Engagement Services consisting of Web Chat, Instant Call-Back, Knowledge Base, Social Media Monitoring and Engagement, Email Management, and Inbound calls, Full Unified Platform and Smart SMS too – all offered in real time and accessible through a single Experience Portal.
All of Eckoh's intuitive solutions are cloud based meaning there is no installation necessary or any intrusion into a customer’s IT environment. They are totally secure, normally quick to deploy and easy to implement.
Eckoh already helps companies like BMW, Sainsbury’s, House of Fraser and Jessops in the UK and Western Europe and Studio Moderna in 12 countries in Central and Eastern Europe. We work with a number of government departments in England and Scotland and we are looking for third party resellers to increase our customer base.