Bridging the gap: Delivering the customer experience with distributed teams

Vonage will be exhibiting and presenting at Channel Live this year and demonstrating how partners profit from a single cloud communications stack

In his session, Adam Wilson, Strategic Partner Director at Vonage, will discuss how providers and channel partners can collaborate to optimise both internal and external communications via a convergence of UCaaS and CCaaS offerings. Adam will also share how the channel can help partners to deliver a seamless customer experience without compromising quality or budget.

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