Layer Systems to Showcase Channel-Specific CRM Solution at Channel Live
Layer Systems, the UK's leading provider of CRM software for the ICT channel, has announced its participation in Channel Live, taking place at the NEC, Birmingham on 29-30 March. The company will showcase its industry-specific software, The Layer, on stand 237, offering attendees a first-hand look at how technology can drive innovation and growth in the ICT sector.
Michelle Livingstone, CEO of Layer Systems, will be joining the panel discussion “From Telecoms to Technology – What are the New Opportunities for Growth”. The panel will share insights into how seismic shifts in technology have opened up opportunities to transform not only the way businesses operate but also the products and services that they offer in the marketplace.
At the event, the Layer team will demonstrate how existing customers use The Layer to significantly increase revenue and maximise profitability, drive efficiencies and slash operational costs while delivering exceptional customer experiences. They will also offer insights into the ways ICT companies are successfully leveraging real-time data to make faster, more informed decisions.
"Our vision is to build a community-driven application that is exclusively designed for the changing needs of the ICT sector; creating solutions that not only solve the greatest challenges but enable customers to exploit the plethora of exciting opportunities using technology," said Michelle Livingstone. "We're delighted to be exhibiting at Channel Live this year. Networking events are a great opportunity for us to connect with our customers, potential customers, and partners, providing valuable insights into the changing needs of the channel. It is those relationships and insights that fuel our continued innovation and, through collaboration, enable us to deliver exceptional solutions at a fraction of the cost."
With rapid advancements in technology, having leaner and more efficient organisations that put visibility, ease of doing business, automation, and insights at their core is a high priority focus for the channel. Growing sophistication and higher expectations from end customers, threats from competitors who are adopting new technologies, as well as an increasingly uncertain economic climate have driven a sense of urgency to replace existing systems and processes to safeguard businesses in tough times and enable them to thrive in more buoyant times.
Layer Systems has been the leading provider of dedicated CRM software to the ICT channel in the UK for the past 12 years. Their mission has been to help customers build stronger, more efficient, and ultimately more profitable businesses by driving faster revenue growth, significantly increasing profits, and maintaining happy, loyal customers and employees.
The Layer is a core business software platform spanning the complete lead to customer lifecycle, incorporating ICT-specific features such as Pricing & Quote tool with e-signature (CPQ), order provisioning and fulfilment (ERP), engineering & billing management, service desk, marketing, built-in reporting, and much more.
Extensibility is built into the architecture, meaning customers can integrate with multiple other software applications while leveraging existing integrations including those with major finance, billing, and supplier platforms.
Their proposition includes a combination of software as well as ongoing professional services to support deployment and ongoing maintenance, providing key skills and removing the stress, time, and cost associated with embarking on a significant migration project.
If you're interested in finding out how The Layer can transform your business, come and chat to them on stand 237 at Channel Live or email firstname.lastname@example.org to book a slot to meet with the team.