Contact Center Hub
SMEs will say “Yes, please!”
Consumers have higher expectations these days. Delivering a fast and seamless service, our contact centre solution will help your customers meet them.
A breeze to set up, NFON Contact Center Hub connects all customer communication in one place.
Easy wins for your customers
→ Step up customer service with inbound intelligent voice, outbound-dial campaigning and a full communication history
→ Customization for your customers with reporting and real-time tracking
→ True omnichannel experience with every popular channel invited to the party
→ Seamless CRM and ticketing integration with all information in one place. One screen, one dream!
→ Make it easy for them to know their own customers better with all communication history visible from the get-go
→ Manage all customer-related communication from any location and any device
→ Boost customer satisfaction ASAP with set-up in a flash and little staff training
→ State-of-the-art features that ramp up employee activity and slash costs
→ No fixed contract so your customers can scale up or down superfast
Supercharge your revenue
→ Perfect chance to approach your customers again with an upselling opportunity
→ Reach out to customers looking to deliver a higher level of service (who isn’t?)
→ Add value for your customers with product upgrades to keep them coming back