Every employee involved in a workflow sees their tasks directly in the DocuWare client with special task lists. Email can also be used for new task updates. A workflow controller oversees all tasks of all users and can intervene at any time. Also, a workflow history shows which decisions were made by which users within a workflow.
- Clear task assignments: All pending workflow tasks are shown in lists that update automatically
- Mobile access: Handy for checking off tasks while on the go
- Automatic escalations: Define deadlines for tasks and determine what happens when they are exceeded
- Substitution rules: Assign tasks to the next available employee in a team instead of a specific person