Steve spent many years working in the BT Equivalence of Access Office (EAO) supporting the independent Equality of Access Board (EAB) monitoring and reporting on BT compliance with the Undertakings and latterly the Openreach Commitments Monitoring Office (CMO) supporting the Openreach Board Audit and Regulatory Compliance Committee (OBARCC) monitoring and reporting on Openreach compliance with the Commitments. During his years in the EAO and CMO, Steve led the teams’ industry engagement and was often in communication with FCS members (and the FCS), Ofcom, OTA2 and the wide CP community to fully understand, investigate and help to resolve industry concerns around Openreach and BT regulatory compliance and the required provision of equivalence and equal treatment for all Communication Providers.